Phone: 800-321-9532 Customer Service Fax: 800-321-9535 Email: customerservice@interdirectproducts.com Customer Service is available: Monday 8 AM to 5 PM, EST Tuesday 8 AM to 6 PM, EST Wednesday 8 AM to 6 PM, EST Thursday 8 AM to 6 PM, EST Friday 8 AM to 5 PM, EST